Services required to operate a successful business in the UAE

The benefits of outsourcing your business operations

Back-office operations refer to the administrative and support functions of a business that are necessary for its smooth operation but are not directly involved in generating revenue or interacting with customers. These operations typically include tasks such as PRO service, accounting & bookkeeping, finance, human resources, information technology, data entry, record keeping, and other administrative functions.

Back-office operations are critical to the success of a business, as they provide the support necessary to keep a business running productively and efficiently and help to create a solid foundation for growth and profitability.

For example, accounting and finance departments handle the financial operations of a business, including bookkeeping, financial reporting, and tax compliance. Human resources involves the recruitment, hiring, training, and management of employees. Information technology departments deal with the technology infrastructure and systems that support a business, such as computer networks, software, and data storage and regulatory compliance and ensures that all relevant regulations and laws are being adhered to, to avoid penalties and legal issues.

Back-office operations are often located in a separate physical location from the front office or customer-facing operations, although this is not always the case. Businesses are increasingly choosing to outsource their back-office operations, allowing them additional time and resources to focus on their core competencies and reduce the costs associated with keeping these services in-house.

What are the benefits of outsourcing back-office operations?

Outsourcing back-office operations can provide a number of important benefits to a business, including:

• Cost savings

Outsourcing back-office operations can be significantly cheaper than hiring and maintaining full-time staff to perform these functions. By outsourcing, a business can reduce overhead costs associated with salaries, benefits, office space and retaining full-time personnel for jobs that may be required only periodically.

• Access to expertise

By outsourcing back-office operations, a business can gain access to a pool of skilled professionals who are experts in their field. This allows a business to tap into specialised knowledge and experience that may not be available in-house.

• Improved efficiency

Efficiency is critical to maximising a business’s return on investment and by outsourcing back-office operations, a business can focus its time and resources on its core competencies and strategic objectives. This can lead to increased efficiency and productivity, as employees are freed up to focus on revenue-generating activities.

• Flexibility and scalability

Being able to adapt quickly to market demands by increasing or downsizing staffing requirements or modifying other structural elements of a business is critical to staying competitive. Outsourcing back-office operations allows a business to scale its operations up or down quickly in response to changing market conditions. This can help a business to be more agile and responsive to market demands.

• Reduced risk

Staying up to date with evolving commercial laws and regulations can be challenging. Outsourcing compliance functions allows a business to mitigate risks associated with regulatory compliance, data security, and other legal issues and provides the assurance that the company is operating legally and in line with all regulatory requirements.

How to choose which business processes to outsource

Having selected the functions that you’d like to outsource, consideration should be given to the level of control and input you’d like to retain. Some processes require more oversight and involvement while others can be managed entirely by a third-party provider. There are some business services that will require an outsourced provider such as for a company’s PRO, Visa, and Immigration requirements in the UAE.

With this information gathered, you can then look at the availability of corporate services providers that have the level of expertise and experience in the specific area you plan to outsource and their track record of success and standing in the industry.

What back-office services do PRO Partner Group provide?

PRO Partner Group provides a comprehensive range of back-office services to businesses across the GCC region. We work with businesses from diverse industries and offer flexible solutions that can be tailored to businesses of all sizes. Our services include:

• PRO, Visas and Immigration

Outsourcing PRO, Visa and Immigration support matters are essential for all businesses in Dubai, Abu Dhabi and the wider UAE. Every company will require the services of a Public Relations Officer (PRO) otherwise known as a Government Liaison Officer for all activities related to government documentation and paperwork. PRO Partner Group have built strong relationships with key government connections which allows us to offer our clients a seamless and efficient process for all their company and visa requirements.

Our services are among the most competitive within the GCC, which enables our clients to comply with local regulations while also keeping their costs down only to what is essential.

The services that require the assistance of a PRO in the UAE include:

• - Resident and Employee Visas (UAE Golden Visa, UAE Green Visa, Investor Visa, Family Visas etc.)
• - Labour & Immigration Cards
• - CICPA Pass
• - Labour Quota applications
• - Emirates ID Card
• - Company Formation
• - License registration, amendments, and renewals
• - Notarisation and Attestation of documents
• - Trademark registration

• Corporate Structuring

We can help you set up your business in the UAE, ensuring that the legal structure, ownership, and management of your company aligns with your business objectives and maximises the company's potential for growth, profitability, and risk management.

• Legal and Regulatory Compliance

Our team of legal experts can provide guidance and support to your businesses to ensure it is fully compliant with all UAE laws, regulations and industry standards and that it is operating in a safe, responsible and ethical manner, so that your employees and clients are fully protected and your business avoids any risks related to non-compliance.

• Accounting and Finance

We provide a range of accounting and bookkeeping services, including tax planning, financial reporting, payroll processing, and VAT compliance so that you can be sure your financial data is accurate and up-to-date and optimised for revenue growth and profitability.

• Human Resources

HR service requirements change as a company grows. Outsourcing your HR functions with our HR specialists can adapt to the evolving requirements of your business and assist in areas such as recruitment, onboarding, management of employees, benefits administration and visa and immigration support. Our HR Services are tailored to adapt and grow with your business. We offer two variations of our HR services. The first is HR Services on a retainer basis. This is an hourly fee and is ideal for clients with ad hoc HR requests such as individual services. The second option is for PRO Partner Group to act as your businesses fully outsourced HR Manager.

• Corporate Secretarial Services

Company secretarial services are an integral part of the smooth running of a company. Outsourcing company secretarial services can provide access to specialised expertise without the burden or expense of hiring and training staff.

Our secretarial services, including the maintenance of statutory records, the preparation of minutes and resolutions, and the filing of annual returns. We can also assist with shareholder communication and management, such as issuing dividend payments, managing shareholder meetings and handling share transfers.

Why choose PRO Partner Group for your back-office requirements?

PRO Partner Group is the leading Company Setup, Local Partnership and PRO Service provider in Abu Dhabi, Dubai, the wider UAE, Oman, Saudi Arabia and Qatar.

We take a proactive and long-term approach. Not only do we assist you to ensure compliance, we enable a strategic approach that helps your operations to flourish.

Our extensive Operations and PRO (Public Relations Officer) teams provide outsourced PRO support to LLC Companies, Foreign Branch and Rep Offices as well as Free zone entities and companies with Dual Licences. We provide a comprehensive service incorporating assistance with staff and family visas, immigration and labour matters, and all relevant company licensing and corporate structuring issues.

If you need assistance with outsourcing back office operations or any other related company setup, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman, Qatar or KSA, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@propartnergroup.com or complete the contact form below and we will be delighted to assist you.