Frequently asked
questions
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PRO Partner Group’s clients have raised some very important and frequently asked questions at this time as business are trying to balance the interests of their employees against ensuring the continuity of their business.
As a starting point, there are limited legal mechanisms in the UAE (and globally) to dealing with many of the employment issues arising from the COVID-19 pandemic. As a result, the general advice is largely untested, based on general practice in the market and speculation as to the position UAE labour courts are likely to take in the event of a dispute. Our guidance on these matters comes from leading law firms and our practical knowledge arising from our business services.
The answer depends on the reason for the employee’s inability to work. If the employee is unable to return to work in the UAE because of the UAE government’s order preventing the return of UAE residents, the first question will be whether the employees are able to continue working remotely from abroad?
If the nature of their role means that they have to be physically present on site, then remote working options may not be available. Nevertheless, it would be potentially important to show that the company has taken steps to consider remote working options in advance of taking any other action including stopping salary payments. Alternate options therefore to consider are:
The general position is that if an employee can work remotely, then this period would be paid. If an employee cannot work remotely and cannot gain entry to the UAE, then employers may place them on unpaid leave. For specific legal advice on this subject, we recommend you consult an employment lawyer in the UAE.
Unpaid leave or other changes to employment arrangements which result in a reduction or suspension of salary payments to an employee may raise issues with the UAE Ministry of Human Resources and Emiratisation (MOHRE) Wage Protection Scheme (WPS). In particular, failure to pay employees who have agreed to unpaid leave may trigger a WPS block resulting in penalties and an inability for the company to continue to employ staff.
From our recent discussions with the Ministry of Human Resources and Emiratisation (MOHRE), submitting a copy of the agreement in Arabic between the employer and the employee for the implementation of unpaid leave may prevent or lift a WPS block. In the current climate, it is likely that the MOHRE will be sympathetic to companies who have negotiated unpaid leave with employees in accordance with the prevailing interpretation of the UAE Labour Law and be willing to lift or not impose a WPS block.
PRO Partner Group are keeping all clients updated as we receive further information in relation to the WPS.
In relation to unpaid leave arrangements, the advice from leading law firms is that there is no legal mechanism for unpaid leave. Therefore, an employer cannot unilaterally impose unpaid leave on an employee but they can request and seek the agreement of an employee to move to an unpaid leave arrangement. Companies are recommended to seek an agreement with an employee on a voluntary basis and ensure that there is no undue pressure or influence in the process of reaching an agreement. Furthermore, any agreement reached between an employer and an employee should be clearly documented and be unambiguous in its terms. In particular, we recommend that the agreement clearly sets out:
The question here is referring to ‘limited employment contracts’ as opposed to ‘unlimited employment contracts’. If employees are under ‘limited employment contracts’ then such contract will terminate at the end of the term unless terminated earlier by either party or renewed by both parties. If the company wishes to continue the employment arrangement with the employees outside of the UAE, an option may be to renew their existing employment contract which can be done online and remotely. However, at present there is no mechanism to renew the UAE residency visa while the individual is outside the UAE. Therefore, when employees are able to return to the UAE, they may be unable to use their UAE residency visa (depending on the expiry date of the visa) and rather may need to enter on another category of visa such as a tourist visa.
To address the uncertainty surrounding the effects of COVID-19 on the domestic employment market, the MOHRE has issued Ministerial Resolution No. 279 of 2020 on Employment Stability in the Private Sector (the “Resolution”).
The Resolution details steps that businesses/employers can take to modify existing employment arrangements in the interests of preserving business viability.
Key points from the Resolution;
It should be noted that any temporary reduction of salary adopted in accordance with the Resolution will only be valid for the duration expressed in the written agreement between the employer and employee or the validity period of the Resolution, whichever is earlier.
Measures to implement aspects of the Resolution have not yet been put in place. PRO Partner Group will continue to monitor the situation and provide clients with any updates as and when they become available.
In spite of the temporary closure of many UAE Government offices during the National Sterilization Drive, the essential functions of the UAE Courts, including Notary Public services, are still available. Documents are required to be uploaded or shared by email with the Judicial Department of the relevant Emirate, for review and approval or rejection with comment. Upon approval, the Notary will schedule a video conference with the signatories, who are required to present their identification and may be asked basic questions to gauge their knowledge of the document. Once the identification has been approved and the conference concluded, the stamped, legalized document will be delivered to the chosen address within 48 hours.
Mission visas are for applicants outside the country and since 17th March 2030, the ICA and UAE Immigration has suspended all visa applications for individuals outside the country. We expect the restrictions to relax soon that will allow us to start UAE resident and work visa applications for individuals outside the country again.
Please contact us for more information and updates on UAE Immigration, government liaison and PRO matters on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
With travel restrictions in place due to Covid-19, if a residence visa holder is outside of UAE and have crossed their 180 days mark then, with the current circumstances, their visa will not be cancelled and they will be allowed to travel back to the UAE on the extended visa.
Yes. All steps required to incorporate a new entity either on the mainland or in a Free Zone in the UAE can still be completed. Notarisation of documents can now be done over video conferencing and most other processes can be completed online.
At present, we are seeing reduced costs to assist and encourage new companies to setup and businesses to expand in the UAE.
If an individual does have an extended visa validity, then he has an option to proceed with the following:
Option 1: Take advantage the extended validity of the residence visa and have it renewed prior to the new or extended visa validity date.
Option 2: Proceed with the visa renewal, if opted. The advantage of renewing the visa during this time is that the renewal can be completed without undertaking the medical test as precautionary measure respond of UAE government to COVID 19. The renewed visa will be stamped in the passport.
The Ministry of Human Resources & Emiratisation (MOHRE) does not extend the validity of the labour card. We do recommend to renew the labour card prior to its expiry date to avoid penalty from the ministry.
Some employees may refuse to return to work in the physical office premises until there is a cure for COVID-19 or COVID-19 is eradicated in the UAE. The legal position in the UAE is that the employer decides how and where work is to be performed. If the employer prefers employees to be present in the physical office premises then strictly, the employee should follow the preference of the employer. The employer should ensure that the workplace complies with the social distancing regulations and any other applicable health and safety requirements of the UAE government. The employer should also consider:
Communication between an employer and employee as to the optimum working conditions having regard to the interests, nature of work, rights and obligations of each party are important to avoid a dispute arising for breach of the employers general duty to provide a safe environment for their employees to work.
As the UAE slowly returns to work, some employees may be reluctant to return to the physical office until there is a vaccine for Covid-19. The advice from leading law firms is that in the UAE, an employer decides how and where work is to be performed.
Before imposing a return to work plan on an employee, an employer should consider whether:
For any employees returning to the physical office, an employer should ensure that the workplace complies with applicable health and safety requirements of the UAE government.
Communication as to the optimum working conditions having regard to the interests, nature of work, rights and obligations of each party are important to avoid a dispute arising and to promote a healthy work environment.
For HR assistance please visit our website www.propartnergroup.com, email us at info@ppg.ae or call us on +971(0)44561761 for Dubai or +971(0)24485120 for Abu Dhabi.
No – all outside country applications for mission visas, employment visas and dependant visas are currently suspended due to the restrictions in place.
It is also not currently possible to apply for a mission visa if the applicant is inside the UAE.
Employment visas and dependant visas, however, can be applied if the applicant is inside the UAE as normal.
For further information and updates on the status of Mission Visas any other related company, staff and visa matters in the UAE do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you. applicant is inside the UAE. Employment visas and dependant visas, however, can be applied if the applicant is inside the UAE.
We recommend that you create a business plan to understand your company requirements and you will need to answer key questions that will guide you on the ideal location for the business (e.g. Freezone or Mainland, Abu Dhabi or Dubai) and the type of business structure best suited for your business. Key questions include: Will your company be trading / selling goods or providing services? Is your activity or product regulated by a government authority? Who is your target market and where are your clients based? Where will you likely be located? Do you wish to deal with government or semi government organisations? How many staff will you require? What is your timeline? All these questions are essential to understanding how to help you.
Depending on your business activity, one of the following licences from the 3 main categories would be required: Professional, Commercial or Industrial licences. Dependant on the type of licence required, the type of entity can be determined, these include; Limited Liability Company (LLC), Foreign/Local Branch, Sole Establishment or Civil Partnership.
There a 7 Emirates making up the UAE; Abu Dhabi, Dubai, Sharjah, Ras Al Khamiah, Fujairah, Ajman & Umm Al Quwain. To determine which emirate is best to set up in, you should consider the following:
Depending on your business activities and prospective clients will go a long way to decide which DED licence is required. Deciphering what your business activities &/or prospective clients will be is extremely important to decide which emirate to set up in, for example, to obtain an ADNOC/SPC approval, an Abu Dhabi Mainland trade licence is mandatory.
Mainland Company:
A mainland establishment is an onshore setup, licensed by the Department of Economic Development (DED). An onshore establishment is permitted to conduct business in the local market as well as outside the UAE, without any restrictions.
Free Zone Company:
A Free Zone business is incorporated within a designated jurisdiction of a certain emirate where the company is only allowed to conduct business inside the same Free Zone or outside of the UAE. For commercial trade licences and trading of physical goods, the Free Zone company cannot conduct local mainland UAE business directly. For Freezone companies to trade with the UAE mainland they must do so through a mainland distributor or agent and by must pay 5% import duty on local invoices. A Free Zone business cannot work legally outside of its designated jurisdiction.
There are multiple ways that a foreign party can own 100% of a business. The numerous Free Zones throughout the Emirates allow for 100% ownership of businesses of varying sizes and across multiple industry sectors. However, it is important to note that there are restrictions in terms of who you may contract with when operating from a Free Zone entity. Throughout Mainland UAE it is possible for Foreign Nationals or Companies to wholly own businesses which provide professional and consultancy services – this can be done as an individual through a 100% owned Establishment, or as a Company as a 100% owned Foreign Branch. It is not permitted to trade goods within UAE mainland, using a 100% Foreign-owned company.
If the work that you are undertaking in a CICPA zone requires vehicles for transport or work (e.g. excavation diggers, cranes, trucks, buses – including boats and marine vehicles) then you must obtain a CICPA pass for those vehicles.
The CICPA pass is obtained for a vehicle in the same way that a CICPA pass is obtained for an individual person, the following basic steps:
Firstly you must check that you can meet the correct criteria for ADNOC Registration
You will require the below:
The next step is to consider the stages for registration and necessary documents required to submit to ADNOC for their review.
Stages for ADNOC Vendor Registration:
If you need assistance and advice on ADNOC Vendor Registration SPV and for further information on any other related company set up, local partner or PRO service matter in the UAE and wider Gulf do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
A Representative office is a branch established by the parent company which is useful in promoting a foreign company and introducing their products to UAE companies. A Representative Office cannot export, import or sell in the UAE. A Representative Office may practice only promotional business for the products and services provided by the parent company. A Branch office on the other hand can conduct business in the UAE other than for just promotional purposes.
Entities incorporated in the UAE, whether onshore or in a free zone, are required to appoint a general manger who has sole responsibility for the management and operation of the entity. In the UAE, the powers and authority of the general manager are extensive and are generally contained in the constitutional documents of the entity (for example the memorandum of association) or a power of attorney from the shareholders. UAE law imposes both civil and criminal liability on the general manger in relation to the business of the entity including for matters beyond the control of the general manager. For example, a general manager may be personally liable for a bounced cheque issued by the entity and signed by the general manager and in the event of liquidation, the management of the company will be scrutinised and if found lacking, will expose the general manager to potential personal liability for the debts of as well as potential criminal proceedings. The UAE Commercial Companies Law No. 2 of 2015 provides that a general manger will be liable towards the company, the shareholders and third parties for all acts of fraud, misuse of power, and violations of the provisions of the Commercial Companies Law or the memorandum of association of the company or for errors in management. General managers are advised to take the following steps to mitigate their potential exposure and to provide a defensive against a claim for liability: a) Ensure that they act within the scope of powers and authority contained in the memorandum of association or power of attorney. b) Ensure that there are sufficient funds in the bank account of the entity before signing cheques. c) Consider director’s liability insurance or request indemnification from the entity for actions taken in the normal course of business. d) Ensure that the entity is managed with due care and in a diligent manner and good corporate governance records are maintained to reflect this.
In order to import medical in the UAE you must obtain a mainland licence with the correct activities to allow you to import the products to UAE. You must ensure that the equipment you wish to import has been registered by the Ministry of Health and Prevention to certify the product meets the rules and regulations to import and sell in UAE. The activities related to importing medical equipment does require a warehouse as well qualified staff to handle the equipment. It is possible that you could use a registered seller in UAE to distribute to end users , in this case no warehouse or product registration is required.
With reference to hiring two maids, or two domestic staff members such as a maid and a driver, for one household in the UAE, the requirements are as follows:
Hiring of two maids or domestic staff members is subject for approval. A letter is also required from the sponsor providing reasons why they need to hire two maids and the sponsor may need to show that they have a large family with at least 4 family members to justify the requirement to hire additional staff to the household.
Please contact us for the list of required documents to process domestic staff and maids’ visas.
If you need assistance in obtaining a maid or domestic staff visa of for any other related PRO matter please contact a member of the PRO Partner Group team who will be happy to help, use the contact form below or all us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, or email us at info@ppg.ae.
If a company wishes to reduce a staff members salary, reduce hours (temporarily or permanently) or put the staff member on temporary unpaid leave, then this must be mutually agreed in writing by the staff member and the company. The letter agreement must be made voluntarily by the staff member.
Initially there was no mechanism to register these changes officially with Ministry of Human Resources and Emiratisation (MOHRE) – The UAE Ministry of Labour - previously this could only be done by submitting the signed letter from the employee. However following the release of the Ministerial Resolution No. 279 of 2020 to assist companies during the COVID Pandemic Click here for Resolution pdf from Thursday 30th April MOHRE are now accepting the registration of these changes to employment terms through the MOHRE system using a Temporary Supplementary Annex – click here for ANNEX pdf.
Therefore all mainland companies should submit the Temporary Supplementary Annex to MOHRE for each staff member that has agreed to modified employment arrangements, so as to prevent any blocks or fine from MOHRE that may be levied in the future - for example if WPS payments are below the required monthly threshold.
PRO Partner Group can provide support and guidance on this process to assist in obtaining the completed Annex and uploading and registering this with MORHE to ensure compliance.
Economic Substance Regulations (ESR) were introduced in April 2019 pursuant to Cabinet Resolution No. 31 of 2019 in order to prevent companies from establishing themselves in the UAE for the purposes of channelling payments which would otherwise be taxable abroad, and has successfully lead to the removal of the UAE from the EU tax haven blacklist. The ESR applies to all entities (including branches and representative offices) incorporated in the UAE (including free zones) and to financial years starting on or after 1 January 2019. The ESR requires entities to conduct an analysis of their income-related activities and using resources such as the flowchart produced by the Ministry of Finance, and the ESR Relevant Activities Guide, determine whether the entity is carrying on a “Relevant Activity” as defined in the ESR and the Ministry of Finance’s summary of Relevant Activities. The outcome from an analysis of the applicability of the ESR to an entity may need to be communicated by way of notification and submission of a report to the applicable authority designated with the responsibility to regulate and administer the ESR (such as the Ministry of Economy for most onshore entities and the free zone authorities for entities located in the UAE free zones).
If you are looking to set up a company and if you will be mentioned as a shareholder or manager on the DED Trade Licence of the new LLC then you will need to obtain an No Objection Certificate (NOC) from your current employer, to make sure they have no objection to you doing so. It is not always required for you to move your visa across from the Employee Visa to an Investor Visa at the new company, and certain variables apply here. Please contact a member of the PRO Partner Group team for more information and assistance on this query.
If you need assistance on the investor visa process, NOC letter or any other related company set up, restructuring or local partner matters do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
To obtain a commercial lease and Tawtheeq in Abu Dhabi the individual signing on behalf of the company will need a UAE Resident Visa, Emirates ID Card (EID) and a Power of Attorney (POA) over the company to sign the Tawtheeq. Tawtheeq Is then registered with the Abu Dhabi Municipality.
If you need assistance on processing a Tawtheeq document in Abu Dhabi or any other related company set up, restructuring or local partner matters do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
When deciding to change manager for a LLC the first step is always to consult the constitutional documents of the company – the details in the MOA (Memorandum of Association) for the LLC will identify the path which must be followed and who holds responsibility for replacement and appointment of the successor GM.
If the foreign party in a LLC is a corporate entity then the first step will be for the overseas Shareholder to issue a Resolution accepting the removal of the present GM and authorising their replacement. This document should contain, or should be accompanied by a document which contains, the powers of the new GM. This document is also required in the case of a Foreign Branch.
Once this document has been legalised for use in UAE steps must be taken to update the records of the relevant UAE authorities; Notary Public (typically by an amendment to MOA) and DED in the case of a LLC, and DED and MOE in case of a Foreign Branch.
On occasion there may be a requirement to inform another body such as Dubai Municipality, KHDA, HAAD etc (this will depend on your company activities); as well as to inform your company bank to update them. To ensure these step are not overlooked we would recommend consulting with a professional firm who can assist with the process.
If you need assistance with document preparation and notarisation in Dubai or Abu Dhabi, or any other related company set up, restructuring, local partner or PRO support matter and any advice on the procedure to replace the General Manager for a LLC or Foreign Branch in UAE then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
There are several steps in order to incorporate a company in the UAE. One of the major steps is to Reserve a Trade name.
Once the activity or multiple activities have been chosen, and the appropriate type of entity has been decided upon a Trade Name can be applied for.
There are many considerations to understand when choosing a Trade Name and whether it can be accepted by the DED. Below is a selection of the main points however for a full list contact PRO Partner Group for a full understanding.
The trade name reservation is valid for 6 months. After 6 months If the customer fails to issue the commercial license; the trade name will be automatically cancelled at the end of the reservation period.
The Company may use the trade name of another company which provided the franchise to the Company; provided that the franchise contract shall be submitted to the DED.
DED has the right to cancel or change the trade name if the name is similar to an existing trade name, or if the trade name does not take into account the applicable terms and conditions.
Yes, entities in the UAE, whether onshore or in a Free Zone, are required to appoint a General Manager (GM). The GM under UAE law, is a corporate officer responsible for a number of legal duties and liabilities. The role of GM is the highest post within the company and the GM is responsible for the day to day running of the company and ensuring that the entity complies with all local laws. The roles and responsibilities of the GM will be listed in the constitutional documents of the legal entity. It is important that someone being appointed in the position of General Manager, has a clear understanding of the responsibilities and associated risks of this role.
Until recently the Dubai Department of Economic Development (DDED) required all companies in Dubai mainland to rent a physical office space, with a minimum size of 200 sqft in order to issue the DED Trade Licence. The DDED would inspect the office space and approve as part of the licence set up.
However now DDED has permitted companies to use a Estidama or ‘Sustainability’ virtual lease option and allowed smaller companies with fewer staff to set up the licence without a physical space.
This is in line with Dubai’s overall drive to attract more companies and investors and to drive down the set up costs for companies looking to establish in the UAE. Abu Dhabi has also done the same with the expanded Tajer Licence activities and the new Abu Dhabi Freelancer Licence
The Estidama or Sustainability contract is essentially a virtual office. You get a fully lease agreement for the company and this enables you to obtain your Trade Licence. This agreement also enables you to get up to 4 employment visa/labour quota against this space.
A summary of the Estidama Licence
How do I get a Dubai DED Licence with and Estidama?
PRO Partner Group can assist you fully to set up the licence and to obtain the Estidama licence. At PRO Partner Group, our team of expert advisors can help you set up the correct licence, activity, and approvals, register the Estidama licence. For more information, please get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120, for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Firstly, it is vital to know specific location where you wish to set up the Restaurant Licence. If you have found a location which is in the mainland UAE, you will require a mainland licence. A restaurant within a Freezone area will need a Freezone licence.
The most common form of a mainland licence is a Limited Liability Company (LLC), which will require a 51% Local UAE Shareholder. If the chosen location is within a UAE Freezone then you can setup as an LLC with 100% ownership using a Freezone licence.
For the specific activity of a Restaurant, preapprovals are required from Abu Dhabi Food Control Authority or the Food Control Department of Dubai Municipality who will request that the premises have met the specific requirements to permit you to open the Restaurant licence.
If you need assistance and guidance on how to set up a restaurant licence in UAE mainland or Freezone areas please contact us - visit our website
www.propartnergroup.com, email us at info@ppg.ae or call us on +971 (0)4 456 1761 in Dubai or +971 (0)2 448 5120 in Abu Dhabi.
The costs will vary depending on where you choose to establish your license. Setting up your business in a Free Zone offers key advantages such as; 100% foreign ownership, zero personal and corporate tax as well as zero import duties, complete repatriation of profits, confidentiality and control of your assets plus more.
As per UAE governed law, mainland establishments are required to have a local sponsor who will own 51% of the company’s shares and the foreign partner will own the remaining 49%. The most common form of a mainland business is a Limited Liability Company (LLC) which requires a minimum of 2 shareholders whose liability is limited to the share capital of the company shares. Just like Free Zone companies, the cost of setting up a mainland business depends upon various factors, including; business activity, number of employees and commercial space.
As per UAE law, if you wish to set up onshore, you will require a local partner. PRO Partner Group can act as a corporate nominee shareholder in the case of setting up as an LLC, or a corporate national service agent (NSA) in the case of Foreign Branch or Establishment. As a corporate partner or agent we provide full security and effective ownership and management rights to the foreign party.
A commercial lease agreement is a requirement to incorporate and operate a trade license under the Dubai Department of Economic Development (DED) as well as an Ejari (Dubai) or Tawtheeq (Abu Dhabi) – the municipality lease agreement. This is normally required as part of the company set up process in order to obtain your DED Trade licence (there are some licences that allow companies to set up without a lease). Specific regulations regarding minimum size, location, and suitability apply - for example in Dubai the minimum office size is of approximately 200 sq. ft. for Office Spaces, Business Centres, and Shops and 500sq.ft. for a warehouse, In Abu Dhabi the requirement in 14 sqm. The office must have an external door, correct signage is will be inspected by DED before the trade licence is issued.
An ADGM SPV is a well recognised corporate entity often used as a Holding company – it can be used to hold assets, shares, IP, as well as to secure positions and share risk amongst individual and companies. An SPV is not an operational company and cannot invoice for operational business activity.
The ADGM SPV can as such hold shares in mainland UAE LLLCs for example. Depending on who the Ultimate Beneficiary Owner (UBO) of the ADGM SPV will determine the shareholder percentage that is possible in the mainland LLC.
Under UAE Commercial Companies law 51% of shares in a mainland LLC have to be held by a UAE National or UAE Company, unless under special circumstances.
If the UBO of the ADGM SPV is a foreign shareholder, then a maximum of 49% of the shares in an mainland UAE can be held.
The main advantages of using an ADGM SPV are:
Yes - outsourcing to a trusted PRO Service Company with experience and extensive knowledge across the UAE to handle the legal obligations of your company, is not only cost effective but means that you save time and avoid any complications or risks that can occur for example risk of fines if deadlines are not met.
You may wish to outsource PRO Services on a case by case basis, or if you have a large volume of staff, licences and transactions you may want to consider a monthly retainer to cover all your requirements.
Outsourcing PRO services to consider include:
If you need assistance and advice on setting up and the fees to Outsource your PRO Services and for further information on any other related company set up, local partner or PRO service matter in the UAE and wider Gulf do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Foreign companies wishing to retain 100% ownership can register a foreign branch or representative office in the UAE. Local companies are also able to set up branches within the UAE, in the same or a different Emirate. Branches can either be setup in the mainland UAE or in a UAE Free Zone. There are over 50 Free Zones in the UAE so the options are significant. The decision on where to open the branch should be based on several factors including your budget and the activity of the company; note that the activities should mirror those of the parent company. To open up a branch office in the mainland UAE you will require a National Service Agent (NSA) or Local Service Agent (LSA). PRO Partner Group can assist with the formation of your branch and can act as your NSA / LSA if required.
For more details on setting up a Foreign Branch office in the UAE, including the steps, documents and requirements please see our detailed article here:
www.propartnergroup.com/blog/2020/01/setting-up-a-branch-uae/
PRO Partner Group is available to support you though the process to set up your company or branch correctly in Abu Dhabi, Dubai and the wider UAE, Oman and Qatar. If you need assistance on this on any other related company set up, restructuring or local partner matters do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Foreign companies wishing to retain 100% ownership can register a Representative office in the UAE. The Representative office (Rep Office) is useful in promoting a foreign company and introducing products and services to UAE companies as a non-trading ‘shop-window’. Representative offices can either be setup in the mainland UAE or in a UAE Free Zone. There are over 50 Free Zones in the UAE so the options are significant. The decision on where to open the Representative office should be based on several factors including your budget and the activity of the company; note that a Representative Office does not engage in sales, services or any type of commercial activity but only promotes/markets the activities of its parent company, gathering information and soliciting orders and projects to be performed by the head office of the parent company. To open up a Rep office in the mainland UAE you will require a National Service Agent (NSA) or Local Service Agent (LSA). PRO Partner Group can assist with the formation of your branch and can act as your NSA / LSA if required.
For more details on setting up a Representative office in the UAE, including the steps, documents and requirements please see our detailed page here:
https://www.propartnergroup.com/services/company-setup/trade-representation-office/
PRO Partner Group is available to support you though the process to set up a Representative office correctly in Abu Dhabi, Dubai and the wider UAE, Oman and Qatar. If you need assistance on this on any other related company set up, restructuring or local partner matters do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
The requirement for foreign investors to setup a mainland LLC in UAE is to have a 51% Local Shareholder. The main concern for this requirement to an investor is how much involvement the sponsor will have; it could mean that the Local Sponsor could potentially get involved in operations of the business, request a percentage of profits and possibly make it difficult for future exit of the foreign investor. Another risk to consider is who the successor would be to replace the Local Sponsor should unexpected death or early retirement occur, which could cause disruption to the business.
When setting up a local company as per the UAE Companies Law and UAE Civil Law, the expatriate shareholders are required to nominate a Local Service Agent or a Local Partner (Sponsor), who must hold the majority share of 51%, when establishing a company.
The key consideration is short and long term security:
1) What are the specific requirements from the relevant governmental departments? Such as ADNOC, Dubai Municipality, DED.
2) Is your partner a true investor?
3) Is your partner an Individual or a corporate service provider?
4) What happens in the event of succession?
5) What Agreements are there? And are they valid?
6) Where is your sponsor located?
7) Exit Clauses – can you change sponsor easily in the case of a disagreement?
8) Reliability of your sponsor?
9) WPS blocks and mitigating your risk to over exposure to other firms under the same sponsorship
10) What happens if your sponsor is not available for signings?
For full considerations on whether to choose an individual or corporate sponsor please take a look at the following article I wrote on this key subject:
https://www.propartnergroup.com/blog/2019/03/company-sponsorship-in-the-uae
As per the new UAE Commercial Companies Law, Federal Law No. 2 of 2015, Article 27, every company shall appoint auditors for auditing their books of accounts by a licensed auditor registered under Ministry of Economy in the UAE.
To protect their minority interests, it is advisable for foreign shareholders of LLCs to include terms addressing the following in the memorandum of association (MOA) (often the first point of reference in the event of any disagreement):
Foreign shareholders should also supplement the MOA with a shareholders’ agreement which contains further provisions addressing the relationship between the shareholders and their respective rights and obligations.
Most important of all, careful selection of a local shareholder partner can provide the foreign shareholder with autonomy to carry out and operate the business of the LLC within the parameters of the law but without problematic interference.
A Representative office is a branch established by the parent company which is useful in promoting a foreign company and introducing their products to UAE companies. A Representative Office cannot export, import or sell in the UAE. A Representative Office may practice only promotional business for the products and services provided by the parent company. A Branch office on the other hand can conduct business in the UAE other than for just promotional purposes.
There are two types of jurisdictions in UAE. Freezones and Mainland UAE. A Freezone trading company can import goods (depending on their business activity) to the Freezone area however they are not permitted to import into the mainland area of the UAE without a valid LLC licence.
As goods can only be imported into the mainland by an LLC entity the options available are as follows:
There are considerations to take into account. Feel free to contact PPG for more information.
Yes - outsourcing to a trusted PRO Service Company with experience and extensive knowledge across the UAE to handle the legal obligations of your company, is not only cost effective but means that you save time and avoid any complications or risks that can occur for example risk of fines if deadlines are not met.
You may wish to outsource PRO Services on a case by case basis, or if you have a large volume of staff, licences and transactions you may want to consider a monthly retainer to cover all your requirements.
Outsourcing PRO services to consider include:
If you need assistance and advice on setting up and the fees to Outsource your PRO Services and for further information on any other related company set up, local partner or PRO service matter in the UAE and wider Gulf do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Choosing the right Local Sponsor can be challenging, there are some considerations to check before deciding which sponsor will be most suitable for your business.
The new E-Trader Licence allows UAE residents to set up a Licence without the requirement of a Local Sponsor or National Service Agent and at significant reduced cost.
This is a new development and an ideal cost-effective solution for single business owners looking to setup a licence to sell professional services and products through their social media.
The E-Trader Licence does not require an office space meaning business owner can work from home. There are some limitation however in regards to trading of physical products/goods (this type of activity is available for GCC nationals only.)
Benefits :
Limitations :
Foreign companies wishing to retain 100% ownership can register a foreign branch or representative office in the UAE. Local companies are also able to set up branches within the UAE, in the same or a different Emirate. Branches can either be setup in the mainland UAE or in a UAE Free Zone. There are over 50 Free Zones in the UAE so the options are significant. The decision on where to open the branch should be based on several factors including your budget and the activity of the company; note that the activities should mirror those of the parent company. To open up a branch office in the mainland UAE you will require a National Service Agent (NSA) or Local Service Agent (LSA). PRO Partner Group can assist with the formation of your branch and can act as your NSA / LSA if required.
For more details on setting up a Foreign Branch office in the UAE, including the steps, documents and requirements please see our detailed article here:
https://www.propartnergroup.com/blog/2020/01/setting-up-a-branch-uae/
PRO Partner Group is available to support you though the process to set up your company or branch correctly in Abu Dhabi, Dubai and the wider UAE, Oman and Qatar. If you need assistance on this on any other related company set up, restructuring or local partner matters do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
If you are looking to sell products in the UAE, it is possible to use a Commercial Agent which allows you to use their licence to sell goods. Using an Agent can avoid the set-up procedure of a licence, however there is a drawback that once you have a contract with the Agent they will have control over your product and it may be difficult to withdraw from the agreement. Therefore, to avoid any possible disputes and have full control you may want to consider setting up mainland company allowing you to have full control of the products you wish to sell to UAE. If however you do not wish to set up an entity , PRO Partner Group can offer a Nominee Commercial Agent to allow the foreign party to protect their product in the UAE Full effective ownership, control and termination is given to the foreign party whilst allowing them to make multiple partnerships with Distribution Partners to sell products.
Local Sponsor – 51% Partner
A Local Sponsor is a 51% shareholder in a Limited Liability Company also known as an LLC. In Mainland UAE a foreign investor can only hold 49% of the company shares and the remaining 51% of the shares must be held by a local Emirati. The legal structure of an LLC requires the local partner to be named as a shareholder on the Trade licence as well as in the Memorandum of Association (MOA) which is a constitutional document for the LLC and is signed in front of and notarized by a Public Notary. However, to enable the foreign investor to manage and operate the company with autonomy the local partner will waive their rights to the business including the profit within the MOA in return for an annual fee.
Local Service Agent
A Local Service Agent is required for all Foreign Branch, Representative or Professional licences in mainland UAE. The Local Service Agent is not a partner in the company and the ownership of the company lies 100% with the foreign investor. The role of the Local Agent is to be the representative of the company within the Governmental departments and to facilitate registrations with the various municipalities.
The Abu Dhabi Chamber of Commerce and Industry has announced the launch of its “Customer Happiness Digital Platform” The platform offers a number of services to the Chamber’s members including Certificates of Origin (individuals and corporations),
To apply for certificates of origin , the company should register at COC portal and having user name and password https://digital.abudhabichamber.ae/portal/#/login , then apply for certificates of origin by filling the application on portal chose the currency, product type , shipping type, receiver name and details once approve the government fees will be 90 AED per application
There are many options to consider when you are establishing your business. One of the most important factors is to understand the differences between Freezone and Mainland, the limitations and capabilities of each, as well as the advantages and disadvantages.
If you are operating locally, looking to secure Government contracts or require external approvals, then the best option is to register onshore, under the Department of Economic Development (DED), which is the main licencing body in the UAE.
In Dubai there are over 2,500 activities to choose from which are grouped into six different licence categories.
For more information on choosing the best location and the right activity and licence type to set up business in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar please contact us - visit our website www.propartnergroup.com, email us at info@ppg.ae or call us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi.
A freezone is a defined and isolated land or setting, with a special tax, customs and imports regime, that is different from a mainland area. The main advantage of owning a freezone company is that as an expatriate, you can own the business 100% without having to give out any of its shares.
The average fees for setting up a Freezone licence in UAE, using a flexidesk virtual office with 1 or 2 staff visas is around AED 40,000 all in. The costs will vary from Freezone to Freezone and depending on where you choose to establish your license and your staff and office requirements. Freezone companies are lower cost than setting up a mainland company in the early stages, however will more staff the office costs in a Freezone will make this type of licence more expensive in the long run. Setting up your business in a Free Zone offers key advantages such as; 100% foreign ownership, zero personal and corporate tax as well as no import duties.
The time taken to incorporate a Company in UAE depends greatly on the complexity of the business to be incorporated. A simple Free Zone Enterprise (FZE) may be incorporated in a matter of days, whereas it can take several months for an Industrial facility to obtain all the permits required to operate safely and legally. On average we say to allow 30 days from start to finish assuming all documents are prepared and the authorised signatories are available.
The commercial space requirements depending on the size of the business, the location and activity. A simple Free Zone Enterprise (FZE) service or consultancy company may be incorporated in a matter of days using a flexidesk or virtual office space at low cost, whereas in an Industrial or Logistics Freezone the company will need to rent industrial pace in order to obtain all the permits required to operate safely and legally – and the formation it can take several months pending approvals of the commercial space.
No, a Freezone company can only work with companies in the same Freezone jurisdiction that has issued the licence and with companies overseas. Strictly speaking the freezone company cannot conduct business with UAE mainland companies, although in practice this is a grey area and particularly for services companies these can often be provided if the UAE counterparty is happy to deal with the freezone company. The Freezone company, in some jurisdictions can now apply for a Dual Licence into the mainland to facilitate working with mainland companies.
A commercial lease agreement is a requirement to incorporate and operate a trade license in all Freezones, however must freezones offer a flexidesk arrangement for a limited number of visas – for example a low cost flexidesk / virtual office can be leased as part of the initiate freezone company formation and this will normally allow for up to 2 visas. Once the company looks to take on more than 2 staff they will need to rent a larger physical office in that Freezone. The Freezone will then normally increase the office rent requirements by about 10sqm per extra person hired on the licence.
An E-commerce platform Licence in a Free zone allows online buying and selling of products in UAE.
Free zones do have their own regulations meaning that companies cannot conduct activities outside of the Free zone.
Therefore to sell to the Mainland you would require a third party logistic company in order to deliver the products to the end user.
If however you wish to sell directly to the local market, you would require a Main land Licence.
An E-Commerce trading activity in the Mainland will qualify you to trade directly to UAE Mainland via an online platform without the need of a third party.
It will be required to obtain a mainland Licence if you wish to have staff working from the mainland office. There is no limitation on the visa eligibility for a mainland entity, An Electronic Quota is issued to every company by the Ministry of Labor(MOL) which shows their visas eligibility and this can be increased by increasing the size of your office space.
Alternatively you may wish to consider renting an office in a Free zone. Free zone companies are limited to a certain number of visas and this normally varies from 1-6 visa packages. If you require more than the allotted allocation, then you may be asked to rent physical space inside that free zone. Office costs in Free zones are generally much higher than mainland locations and there is no Ministry of Labour registration in the Free Zone, so staff with a Free Zone visa cannot strictly work onshore in the UAE without special permission.
PPG can support the set up procedure and steps to obtain a Licence related to non-financial related activities in Abu Dhabi Global Market.
The cost summary is estimated below:
ADGM LLC Licence
In specific Freezones, this is not an issue. However, a NOC must be provided by your current sponsor/ employer. However, in some Freezones, it is a mandatory requirement to obtain a visa directly from that Freezone authority.
Yes, you will be working as an independent supplier; therefore, if you have an agreement with a particular company, you are permitted to conduct business from their office.
This is not currently required; however it is highly advisable to keep accounts.
You cannot use a trading name; the permit is issued to you as an individual in your name. The Freelancer licence is a ‘permit’ for the individual, it is not a separate company with its own identity, and is not a limited liability structure.
No, you cannot hire employees on a freelance permit, but you can sponsor your dependents.
Yes, you can apply for an employment visa once the freelancer permit and establishment card are issued. Certain entities require medical insurance to be able to process visas.
There are options of flexi-desks and workstations located in the Free Zone’s permitted for use by freelance permit holders; some locations also offer meeting facilities.
Only individuals with the appropriate credentials or certificates relating to the allowed activities are permitted to apply for the permit. To apply, you must have the following:
Freelance Permits are now available in many Free Zones based in Dubai, Ras Al Khaimah and Abu Dhabi. These permits allow for specialized individuals in the media, technology, and education sectors to offer their services on a consultancy basis, even if they have a full-time job. On the other hand, A Freezone visa is a type of employment visa that you are sponsored by a Freezone in UAE and it’s not restricted to specific professions like the freelance permits.
Both visas allow you to sponsor your dependents however It is worth noting that it can be hard to prove your earnings as a freelancer. Having said that, if you do have official documents showing that you meet the salary threshold, you should have no issues applying for dependents' visas.
Freezone visas are not permitted to work directly with the local market or business on the mainland. On the other hand, there is no specific legislation stopping a freelancer from taking on work with mainland companies. However, some free zones may restrict your ability to do so.
The answer is yes. There are a number of banks that will set up a corporate account for a Freelancer licence although the set up is depending on a number of factors and is case by case with each bank.
The Abu Dhabi Freelancer is essentially a Sole Establishment Licence that is 100% owned by a single person. This single person is the UBO for the Freelancer Licence and retains full liability and responsibility for the business. The Freelancer licence can have whatever name it likes as long as it doesn’t conflict with others and conforms to UAE naming standards - so the licence is not named after the person, it is a separate entity.
There are a number of banks that allow freelancers and SMEs to set up with zero balance account, with no deposit required – as opposed to the standard corporate account which can require a deposit of 50,000 plus in order to open the account.
The Freelancer will require the following documents to open a corporate bank account:
If you need assistance with setting up a freelancer permit in Abu Dhabi, Dubai or the wider UAE, and if you need assistance with corporate bank account opening in the UAE, or for any other PRO, visa, company set up, restructuring or local partner matter in the UAE or then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
If you are a UAE Citizen or hold a residence visa you eligible to apply for an Emirates ID at one of the Federal Authority for Identity and Citizenship (FAIC) customer centres located throughout the UAE or online through the FAIC website. For first time applications you will be required to attend the FAIC in order to submit your biometrics and have your photograph taken as part of the process. Once the application is processed and the relevant fees have been paid it takes approximately 5-7 working days for the card to be issued. The card can be collected from your local Emirates Post office where ;;you will be required to present your passport and EID application form.
Typically, if all documentation is in place and valid, then an inside country visa application will take approximately 15 - 20 working days. If the visa application is started from outside the country and the applicant enters the UAE on the employment visa then processing once inside the country takes approximately 10 - 15 working days. * These time frames do not factor in delays from the government departments.
In order for a male to sponsor his immediate family (wife and children) they will need to have a valid employment visa with a suitable designation and a minimum salary of AED4,000 per month. A female can sponsor her immediate family (husband and children) if she has a valid employment visa and the designation is either engineer, teacher, doctor, nurse or any other profession related to the medical sector. She is required to have a minimum monthly salary of AED 10,000 per month.
There are also certain documents that will be required in order to process the family visas, including attested marriage and birth certificates, a notarised tenancy contract and a salary certificate. We can assist with family visa applications and would be happy to discuss the full process and document requirements upon request.
Domestic staff visas are all processed through the Tadbeer service centres in UAE, you can opt to do the processing yourself or employ an PRO Company like PRO Partner Group to help. It is possible to directly sponsor the domestic worker under your own visa or you can contract a domestic worker under the sponsorship of Tadbeer or a Domestic Staff Agency Company.
If you wish to directly sponsor the domestic worker yourself then there is a requirement from UAE Immigration that your household has an income of AED25,000 or over to have a domestic worker’s visa application approved. You will also have to show a corresponding Lease – Ejari (Dubai) or Tawtheeq (Abu Dhabi), to evidence that you have enough space to accommodate the domestic worker.
Under a Mainland UAE visa you have both Labour and Immigration files - the Labour file gives mainland UAE visa holders a full onshore work permit.
Under a Freezone visa you will have only an Immigration file and a work ID/pass from the free zone, you do not obtain a Labour file and therefore you do not have a full onshore work permit. Under a free zone visa you should only work within that particular free zone, you cannot work in the mainland.
Both types of visa give you a full Emirates Resident ID Card. The mainland visa typically lasts for 2 years whilst most Freezone visas are for 3 years before they will need to be renewed.
A mainland Investor Visa is a 3 year visa, but again does not provide you with a UAE Onshore labour file.
It was announced by the Federal Authority of Identity and Citizenship that UAE residence visa holders whose visas are expiring after 1st March will be granted extensions until December 2020. This is applicable to residents who are in UAE and outside the country as well. Individuals who were not able to complete their residence visa applications will also have their entry visas extended.
Visitors and tourists who could not leave the country due to the ongoing travel restrictions will also be allowed to stay in the country legitimately since their tourist visa will be extended as well.
However, this is not applicable to individuals who recently had their residence visas cancelled. After the cancellation a usual grace period of 30 days is granted to either leave the country or change status onto a new visa, eg – a tourist visa or a new employment visa. With travel restrictions in place if an individual is not able to leave, he/she will not have a visa extension granted and will incur overstay penalties once the grace period passes. In order to avoid these penalties, a status change is possible to a tourist visa whilst being in the country itself.
For more information on this and assistance with visa extensions or any other PRO matter visit our website www.propartnergroup.com, email us at info@ppg.ae or call us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi.
There is no need for the applicant/employer to provide medical insurance for mission visas. There is an insurance policy that will be provided by MOI upon the application of the mission visa. I have attached the sample for your reference. This will provide cover for emergency situations whilst the employee is inside the UAE for the 90 days.
Our operations and visa expert, Fatima Hussain answers your questions concerning extended and cancelled visas in the UAE.
It was announced by the Federal Authority of Identity and Citizenship that UAE residence visa holders whose visas are expiring after 1st March will be granted extensions until December 2020. This is applicable to residents who are in UAE and outside the country as well. Individuals who were not able to complete their residence visa applications will also have their entry visas extended.
Visitors and tourists who could not leave the country due to the ongoing travel restrictions will also be allowed to stay in the country legitimately since their tourist visa will be extended as well.
However, this is not applicable to individuals who recently had their residence visas cancelled. After the cancellation, a usual grace period of 30 days is granted to either leave the country or change status onto a new visa, eg – a tourist visa or a new employment visa. With travel restrictions in place if an individual is not able to leave, he/she will not have a visa extension granted and will incur overstay penalties once the grace period passes. In order to avoid these penalties, a status change is possible to a tourist visa whilst being in the country itself.
f an individual is in the process of transferring visas or obtaining a new residence visa, he/she can avoid cancelling their dependent visas by putting them on hold with the General Directorate of Residency of Foreign Affairs. The on hold process is only applicable if the sponsor’s new and old visa are in the Emirate of Dubai.
It is mandatory for dependents to be in the country for the process, they are not able to travel once the visas have been put on hold. The dependent visas must be valid for at least 6 months to have them put on hold.
The sponsor will have to visit the Immigration with his previous labour card cancellation, new job offer letter, an undertaking letter stating the visas will be taken off of hold once the sponsor’s new residence visa has been issued, and the original passports and EIDs of the dependents to be placed on hold. A deposit is put in place with the Immigration. Once the sponsor’s new residence visa has been issued, the new residence visa can be submitted to the Immigration and the dependent’s visas are taken off hold, the deposit is refunded
You can apply for the labor quota application through the Tasheel portal or Tasheel offices across the country. You'd need to specify the amount, gender, and professions of your candidates for your Quota application. Please be advised however that the requested professions would need to be compatible with your license activities.
For applying the quota you'd require a copy of your trade license along with translated project contracts that show your need for the amount required. Your office will be also inspected by Taqyeem which is a department from MOHRE to evaluate your office if it fills the requirement for your Quota.
You can always contact us at PRO Partner Group for further assistance and to help advise you on suitable job titles that suit your needs and compatible with MOHRE.
If your visit visa expired after 1st March and you are still in the UAE, you will need to leave the country by August 11th. Alternatively, you can apply to extend your visa for an additional 30 days or you change your visa status. After this date, overstay fines will begin to accrue. You will be charged AED 300 for the first day and AED 100 for every day thereafter.
I advise the friend to apply online request in Tawjudi
And addition to that, write request letter to Ministry of Foreign Affairs and explain the situation in person in their mofa head quarter. And wait for the result.
We do not know this situation how to handle.
The UAE Retirement Visa recently announced allows retired residents over 55 years old to be eligible for a long-term visa of 5 years.
The Visa allows individuals who meet the criteria to retire in Abu Dhabi, Dubai and the wider UAE.
The retirement visa holder can also then sponsor (and obtain a UAE resident dependant visa for) their spouse and children, at school age or student age.
In order to obtain the UAE 5-year retirement visa the individual retiree will need to meet the criteria below:
Additionally, the individual retiree must be able to meet one of the below financial criteria:
The visa can be renewed after 5 years if the criteria above continues to be met.
Note that the individual retiree can still work whilst holding this retirement visa, the individual will self-issue an NOC letter to allow them to continue to work in the UAE if they wish to.
If you need assistance and are looking to obtain a UAE 5 year retirement visa, or if you need assistance with staff, family and dependant visas and health insurance any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
An emirates ID is an identity card issued by the Federal Authority for Identity and Citizenship (ICA), the emirates ID card contains your personal details and can only be issued once you have obtained your UAE resident visa.
If your emirates ID was lost or damaged, a replacement card can be obtained. The process will be to first prepare the e-form through one of the registered typing centres in the UAE or the ICA offices in the emirate you are currently in.
Alternatively you can apply directly through the online ICA portal – here
You will need to provide copies of your passport, UAE resident visa, passport photo and copies of the lost emirates ID card. Then you will need to visit one of the ICA offices across UAE to have your photo taken and biometrics registered. this step The biometric registration is applicable only if you are more than 16 years old.
Your replacement emirates ID then can be issued after 5 – 7 working days and will come through Empost by recorded delivery.
If you need assistance in obtaining a new or replacement Emirates ID card please contact a member of the PRO Partner Group team who will be happy to help, use the contact form below or all us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, or email us at info@ppg.ae.
If you have investments in UAE property or a UAE investment project, you could be eligible for a 5-year or 10-year visa.
Who is eligible for an Investor Visa?
If an expatriates or a UAE nationals would like to legally work for another employer on part-time basis whilst being fully employed by one of the Companies in the UAE, then a temporary work permit can be applied. A temporary work permit is provided by the Ministry of Human Resources & Emiratisation (MOHRE) to recruit a national or an expatriate workers residing in the UAE, to carry out a certain work within a period of not exceeding 6 months.
Here are the list of the required documents in applying a temporary work permit for MOHRE registered applicants:
From the employee: From the current employer From a company taking on the worker on part-time basis:
Temporary work permit for non-MOHRE registered applicants:
An expatriate or UAE nationals who does not have a current MOL labour card or a non-registered worker with MOHRE, can also apply for temporary work permit within a period of not exceeding 6 months. These are applicants who are:
Here are the list of the required documents in applying a temporary work permit for non-registered worker with MOHRE:
From the non-registered worker of MOHRE Additional Documents:
Temporary work permit for applicants in special cases:
There are some cases where the temporary work permit can be obtained from the Ministry, without satisfying the condition related to the former’s employer’s approval and the validity of the card and resident visa in the following special conditions or cases such as:
Finally, these are the general conditions from the Ministry in granting the temporary work permits. First, the trade license of the establishments must be valid. Second, the new labour profession of the applicant must be suitable with the activity of the establishment or entity who applies the temporary work permit and third, the applicant must be 18 year old and above.
The Dubai DED has various different categories of business activities available under the trading, services and industrial section. A company license is allowed to have a maximum of 10 activities on their business license if chosen from the same group, if you are choosing activities from different groups then it is necessary to ensure the nature of the business activities that you intend to add is similar as the DED does not allow to mix activities from different groups.
With the recent surge in requests to Dubai Health Authority (DHA) for vaccination in Dubai it is required to obtain a MRN number in order to schedule the vaccination. To obtain this number an OTP is sent to the number registered to your Emirates ID card (EID) – often when an EID application is generated for ease the PRO who is undertaking the visa process for you will put their number rather than the EID holder. This may need to be changed so that you can receive the OTP or you will need to contact the PRO to obtain the OTP to allow you to obtain the MRN number.
Here is the process to change the number associated with you Emirates ID card:
The physical presence of the EID holder is required to update the details on the ID and to change the mobile number.
Option 1: The update can be done via the Smart Police Station Kiosk. The update is done at the station via a Kiosk (much like an ATM). The Emirates ID will be inserted to the card reader, then the EID holder will need to enter the new mobile number to be registered and apply their biometrics as instructed on screen. An OTP will be sent to the new mobile number, then the update will be completed.
Option 2: The update of be done directly at ICA/EID authority centers – dotted around the UAE. EID and passport must be carried with the physical attendance of the EID holder. They will ask for the update to be done, the ICA/EID will issue an amendment application and biometrics will be captured. Update will then be done within 24-48 hours.
If you need assistance with changing the mobile number associated with your Emirates ID or any other PRO, visa, company set up, restructuring or local partner matter or then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Indian nationals who are outside the country and applying for a work visa will be required to undertake a medical in one of the GCC approved medical centres in India, in order to receive initial approval for their work permit that will enable the UAE employing company to apply for the Entry Permit approval.
Upon receiving the approval, they will have to go back to the UAE Embassy to have it stamped into their passport – they will then be able to enter the UAE with this visa.
However, if the Indian national is coming on a spouse or dependent resident visa (sponsored by husband, father or mother for example) then this extra medical will not be required.
Note that currently this is being implemented in Abu Dhabi more extensively, this process is not being fully implemented in Dubai at this stage.
Please be aware that due to COVID, work visa applications from outside country are still not open. Staff members must travel in on a visit visa or tourist visa first and change status in country. Applications are still on a case-by-case basis at the moment.
If you need assistance with applying for work permits for Indian nationals, outside and inside country applications or any other PRO, visa, company set up, restructuring or local partner matter in the UAE or then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Yes - there are a number of medical test centres in Dubai that will also be valid for Abu Dhabi resident visa holders and for Abu Dhabi Investor and Freelancer visa holders.
Two of the best medical centres in Dubai for Abu Dhabi Visa holders at the moment are as follows:
IBN Battuta Mall Medical Centre
https://goo.gl/maps/nGJYmGr2qsWBXU9G9
Operates from Sunday – Thursday, 9am – 8pm
Salah Al Din Medical Centre
https://goo.gl/maps/W1YPrAF3WATVkTsH6Operates from Sunday – Thursday, 8.30am – 4.30pm
You must prepare the medical test application form the same day inside the medical centre.
You must inform the medical centre that the test is for your Abu Dhabi Visa.
Please note that at the moment these medical centres work for Abu Dhabi resident visa, investor visa, partner visa and freelancer visas, however processes can change, please speak with a member of the PRO Partner Group Team for an update on this.
PRO Partner Group can assist fully to help you obtain your UAE resident visa, including coordinating the medial test and biometrics for your Emirates ID card. If you need assistance with staff, family and dependant visas and health insurance any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Yes - there are a number of medical test centres in Abu Dhabi that will also be valid for Dubai resident visa holders. Two of the best medical centres in Abu Dhabi for Dubai Visa holders at the moment are as follows:
SEHA
Operates from Sunday – Thursday, 8 Am – 6 PM (VIP is only until 1 PM)
Required documents:
Capital Health Screening Centre
Operates from Sunday – Thursday, 7 Am – 4 PM
Required documents:
Both medical centres are currently requiring the applicant to present a valid PCR test issued within 72hrs.
Based on our current experience, and assuming all documentation is in place and correct, it is currently taking about 14 days to process the Dubai Work Remote Visa.
Health insurance with UAE coverage validity, or travel insurance with healthcare coverage (minimum 2-week validity), which can then be changed to UAE health insurance once your visa formalities have been completed.
Yes. As above the individual remote visa holder can sponsor their dependents, they will need to rent appropriate accommodation in UAE to do so.
There are no specific nationality restrictions on the work remote / nomad visa. However, UAE Immigration reserves the right to reject applicants for national security reasons.
1 year – and renewable each year with the same application process.
It is possible to obtain a UAE Tax Residency certificate using this visa program. The personal income tax and corporate income tax level is 0% in the UAE. However, your individual tax situation will depend on how many days your physically reside in the UAE and in other countries, the tax regime in other countries will differ considerably and we recommend you seek specific expert tax advice on this where it relates to your global income. More information on obtaining a UAE Tax Residency certificate here: www.propartnergroup.com/blog/2021/04/how-to-obtain-tax-residency-certificate-in-uae/
You need to enter the UAE at least once every 6 months to keep the visa valid.
At the moment yes, due to travel restrictions the visa applicant needs to be in the UAE to apply. The application can travel in as a tourist and change their status to the work remote visa
Yes. This work remote visa program provides applicants with the ability to live in Dubai in a similar manner to residents, by providing access to phone lines, resident ID cards, banking facilities and the ability to rent accommodation and send children to school. The individual will be able to open a personal bank account. Bank account opening is subject to the individual UAE bank application process.
It costs $620 in total, inclusive of application fees, processing costs, medical and Emirates ID.
How do I obtain a Dubai Work Remote Visa? find more details here: www.propartnergroup.com/blog/2021/05/remote-work-visa
PRO Partner Group (PPG) can assist fully with the application for Dubai Work Remote Visa, or Freelancer Visas, together with your family and dependants visas if required. If you need assistance with obtaining the Dubai Digital Nomad Visa or for any other related company setup, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@propartnergroup.com or complete the contact form below and we will be delighted to assist you.
Yes, whilst it is not a mandatory requirement for new companies without staff, it is strongly advised that you look to open a local company bank account as soon as possible. It is beneficial not only for local business transactions but also once a company does have staff they will be required to be paid through the WPS banking system. Failure to do so will result in a block against the company. There are many local Banks to choose from most of which offer competitive commercial rates.
It is mandatory to register for VAT in the UAE if the company turnover is AED 375,000 or more. A company can apply voluntarily if the turnover reaches AED 175,000. The Federal Tax Authority has an online portal for VAT registration. For more information visit https://www.tax.gov.ae/registering-for-vat.aspx
It is mandatory for a company to register for VAT in UAE if their taxable supplies and imports exceed Aed 375,000/- per annum, or expected to exceed the threshold in next 30 days. A company may voluntarily register for VAT if the taxable supplies and imports of a company exceeds the threshold of Aed 187,500/- per annum.
Yes to renew MOE license, It is mandatory for foreign companies to submit the audited financial statements of the branch of foreign companies registered in UAE
We recommend that you create a business plan to understand your company requirements. For example: What are your company’s activities going to be? Who is your target market? Where will you likely be located? How many staff will you require? What is your timeline? All these questions are essential to understanding how to help you.
Mainland Company
A mainland establishment is an onshore setup, licensed by the Ministry of Commerce and Industry (MOCI). An onshore establishment is allowed permitted to conduct business in the local market as well as outside Oman without any restrictions.
Freezone Company
A Free Zone business is incorporated within a designated jurisdiction of a certain Freezone where the company is only allowed to conduct business inside the same Freezone or outside of Oman. Oman free zone companies are allowed to trade within Oman mainland without a local agent, however customs duty of 5% applies in these cases.
Dependent on the activities and shareholding composition, foreign companies can be incorporated in the following most common legal forms:
Once the new company is registered with the Ministry of Commerce and Industry and Commercial Registration is issued, a physical space has to be rented and lease agreement obtained in order to apply for company’s Municipality (Trade) Licence.
The same rule applies for Oman Free Zones with the requirement to rent space within the Free Zone where the new company will be incorporated.
The size of your office will broadly dictate the number of staff you can have and some activities will need specific office types and locations.
A new company in Oman cannot be registered against the virtual office.
Generally, it takes from 1 to 3 weeks, depending on the jurisdiction, legal structure, shareholding and any additional third-party approvals if required.
GCC companies that are 100% owned by GCC nationals, or GCC nationals themselves, may establish a company without a local partner for approved activities. Pursuant to a free trade agreement (FTA) concluded between the US and Oman, US persons may form an entity in Oman without a local partner, provided that all the shareholders are US persons.
Yes, but it is only permitted for the business owners.
Yes, whilst it is not a mandatory requirement for new companies without staff, it is strongly advised that you look to open a local Oman company bank account as soon as possible. It is beneficial not only for local business transactions but also once a company does have staff they will be required to be paid through the WPS banking system. Failure to do so will result in a block against the company. There are many local Omani Banks to choose from most of which offer competitive commercial rates.
What are the taxes payable in Oman?
Income tax – 15% (3% for certain small tax payers) and Withholding tax – 10% (maybe reduced or eliminated by a applicable double taxation agreement). Tax exemptions are available only for industrial (manufacturing) activities.
Income tax – 15% (3% for certain small tax payers) and Withholding tax – 10% (maybe reduced or eliminated by any applicable double tax agreement). Tax exemptions are available only for industrial (manufacturing) activities.
Omanisation is a policy enacted by the Government of Oman aimed at replacing expatriate workers with trained Omani Personnel. Specific quotas are set by the country within certain industries determining the percentage of Omani to foreign workers required. This is something to be taken into consideration when hiring staff under the new entity.
If you are aiming to set up an Oman Mainland LLC then you will need to have an individual Omani national or a 100% Omani owned company as a partner or sponsor in order to register the business.
Under the Oman’s Commercial Companies UAE Law, with an LLC structure, 30% (some activities require 51%) of the shares need to be owned by your local Omani individual or corporate partner, this however does not relate to proportion of profits. An agreement with your local partner can stipulate that the majority of the profits and management control is retained by the Foreign Party owning 70% (or 49%).
Whilst registering a limited liability company (LLC) in Oman, clients often enquire about the share capital requirements and the ‘grade of the company’ and how does the grade specified by the MOCI benefit the LLC in Oman.
The Ministry of Commerce and Industry (MOCI) specifies the following grades for an LLC in the Sultanate based on the company’s capital.
The grades for companies are as follows:
| Grade | Share Capital OMR |
| Excellent | 250,000 + |
| First | 100,000 to 249,999 |
| Second | 50,000 to 99,999 |
| Third | 25,000 to 49,999 |
| Forth | up to 24,999 |
Whilst the minimum capital requirement of a wholly-owned Omani Company is RO 20,000, the MOCI grants an excellent grade company certain benefits over other grades.
As from January 2020, foreign citizens, companies and investors in Oman are now able to own 100% of their businesses in many industries in mainland Oman. Some activities in the mainland are still reserved for Omanis, and other activities still require a local Omani partner with a minority shareholding.
For more details on setting up a 100% foreign owned LLC in Oman see our detailed article below
www.propartnergroup.com/blog/2020/02/foreign-owned-company-in-oman/
The benefits of an excellent grade company are based on the MOCI, Ministry of Manpower (MOM) and Tender Board practice and their internal policy and regulations. Therefore, there is no direct law or provision that defines the benefits and limitations applicable to the grades for companies.
The potential advantages for an excellent grade company as against lower grade companies are as follows:
So there are significant benefit to being an excellent grade company in terms of expedition of applications – labour quotas, visas and clearances, as well as general benefits regarding the employment of expatriates and Omanisation.
The decision to increase the capital of a company to OMR 250,000 is a commercial decision and should be taken on the basis of the business and operations of a company as well as its capital requirements and its manpower requirements.
If you need assistance in setting up or restructuring your company in Oman, any other staffing, visa, local partner or PRO support matter in Oman, Abu Dhabi, Dubai, the wider UAE or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@propartnergroup.com or complete the contact form below and we will be delighted to assist you.
If a company wishes to reduce a staff members salary, reduce hours (temporarily or permanently) or put the staff member on temporary unpaid leave, then this must be mutually agreed in writing by the staff member and the company. The letter agreement must be made voluntarily by the staff member.
Initially there was no mechanism to register these changes officially with Ministry of Human Resources and Emiratisation (MOHRE) – The UAE Ministry of Labour - previously this could only be done by submitting the signed letter from the employee. However following the release of the Ministerial Resolution No. 279 of 2020 to assist companies during the COVID Pandemic Click here for Resolution PDF from Thursday 30th April MOHRE are now accepting the registration of these changes to employment terms through the MOHRE system using a Temporary Supplementary Annex – Click here for ANNEX PDF.
Therefore all mainland companies should submit the Temporary Supplementary Annex to MOHRE for each staff member that has agreed to modified employment arrangements, so as to prevent any blocks or fine from MOHRE that may be levied in the future - for example if WPS payments are below the required monthly threshold.
PRO Partner Group can provide support and guidance on this process to assist in obtaining the completed Annex and uploading and registering this with MORHE to ensure compliance.
What is a limited contract? Under the Labour Law, Article 38;
What is an unlimited contract? Under the Labour Law, Article 39; an employment contract is considered an unlimited contract if it is concluded for an undetermined term. Simply put, an unlimited employment contract is one without a defined expiry date.
Termination of a limited contract Where an employer terminates an employee for reasons other than that stated in Article 120 of the UAE Labour Law the employer is required to compensate the employee three months of gross salary, or for the remaining contract period; whichever is less. Should the employee wish to terminate the contract for reasons other than stated in Article 121 of the UAE Labour Law the employee is liable to pay 6 weeks of gross salary to the employer or for the remaining contract period; whichever is less.
Termination of an unlimited contract The contract may be terminated by either the employer or employee on condition that the contractual notice period is given, usually defined as 30 days. The employer may terminate an unlimited contract without notice should the employee violate Article 120 of the UAE Labour Law. The employee may terminate the contract without notice if the employer fails to fill his obligations as stated in Article 121 of the UAE Labour Law.
To conclude, limited contracts can be useful for employers for project-based work with specific timelines. However, due to the inflexibility of limited contracts for termination purposes, unlimited contracts are more commonly used in the UAE as they are deemed to be more flexible and user friendly for both the employer and the employee.
I am also inundated on how to apply for approval as a resident to re-enter Dubai and AD, links are as below and it is important to note you should gain approval before booking a flight and the approval only lasts 21 days:
AD - https://beta.smartservices.ica.gov.ae/echannels/web/client/guest/index.html#/issueResidentEntryPermission/request/708/step1?administrativeRegionId=1&withException=false
Dubai - https://beta.smartservices.ica.gov.ae/echannels/web/client/guest/index.html#/serviceCards/708?administrativeRegionId=1
Upon the issuance of IFRS based financial statements that are audited by a licensed auditor from the Ministry of Economy, Suppliers are expected to complete the Certification Submission Template and approach one of the empaneled certifying bodies to obtain their ICV certificates. Adnoc has appointed 12 ICV certifying bodies who can audit your financial accounts. The ICV Certificate shall be prepared based on last audited financial statements, which shall not be older than 2 years from the certification year.
It is not compulsory to hold an ICV certificate to participate in ADNOC Group tender, suppliers that have an ICV certificate will have advantage during the tendering process (Suppliers without the certificate will be considered to have 0% ICV).
Firstly you must check that you can meet the correct criteria for ADNOC Registration
You will require the below:
The next step is to consider the stages for registration and necessary documents required to submit to ADNOC for their review.
Stages for ADNOC Vendor Registration:
If you need assistance and advice on ADNOC Vendor Registration SPV and for further information on any other related company set up, local partner or PRO service matter in the UAE and wider Gulf do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
An emirates ID is an identity card issued by the Federal Authority for Identity and Citizenship (ICA), the emirates ID card contains your personal details and can only be issued once you have obtained your UAE resident visa.
If your emirates ID was lost or damaged, a replacement card can be obtained. The process will be to first prepare the e-form through one of the registered typing centres in the UAE or the ICA offices in the emirate you are currently in.
Alternatively you can apply directly through the online ICA portal – link here: https://beta.smartservices.ica.gov.ae/echannels/web/client/default.html#/registration/type/1/verify
You will need to provide copies of your passport, UAE resident visa, passport photo and copies of the lost emirates ID card. Then you will need to visit one of the ICA offices across UAE to have your photo taken and biometrics registered. this step The biometric registration is applicable only if you are more than 16 years old.
Your replacement emirates ID then can be issued after 5 – 7 working days and will come through Empost by recorded delivery.
If you need assistance in obtaining a new or replacement Emirates ID card please contact a member of the PRO Partner Group team who will be happy to help, use the contact form below or all us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, or email us at info@ppg.ae.
In Dubai, employers are required to provide health insurance cover for their employees. There is, however, no legal obligation for employers to provide health insurance cover for dependants of their employees, the responsibility lies with the employee (the visa sponsor).
As per Article 5 of the Abu Dhabi Health Insurance Law, Abu Dhabi employers are legally required to provide health insurance cover for their employees and their dependants. Dependants are defined as a spouse and up to 3 children under the age of 18. If the employee has other dependants then they are legally obligated to cover the cost of this themselves.
If you need assistance with staff, family and dependant visas and health insurance any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
As there is no legal obligation for Dubai employers to provide health insurance cover for dependants of their employees, the responsibility lies with the employee (visa sponsor) to cover medical cover for their stepchild/children.
Abu Dhabi employers are legally obligated to provide health insurance cover for their employees and their dependants. If the stepchild/children are a dependent of the employee and under the age of 18 then the employer is legally required to cover the cost of medical insurance. The employer is obligated to cover health insurance for up to 3 children/stepchildren under the age of 18.
If you need assistance with staff, family and dependant visas and health insurance any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Under Article 134 of the UAE Labour Law, end of service benefit payment is calculated based on the employee’s basic salary.
When an employee resigns from an unlimited term contract, they will be entitled to a gratuity payment as per the following scale:
For Limited Term Contracts gratuity payments are calculated based on the below scale:
If you need assistance with gratuity calculation, staff, family and dependant visas or other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
In the case that an employee is terminated from their position and has completed one year or more of continuous service, they will be entitled to a gratuity payment as follows
End of service gratuity must not exceed two years pay. Employees are not entitled to gratuity in the case that that they are terminated for gross misconduct under the provisions of the UAE Labour Law.
If you need assistance with gratuity calculation, staff, family and dependant visas or other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Unlimited term employment contracts must include:
Limited term employment contracts must include:
If you need assistance with staff employment contracts, visas or other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Under the UAE Labour Law
If you need assistance with staff employment contracts, visas or other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Under the Labour Law, Article 39, an employment contract is considered an unlimited contract if it is concluded for an undetermined term. Simply put, an unlimited employment contract is one without a defined expiry date.
If you need assistance with staff employment contracts, visas or other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
There is no legal requirement to hire a HR Manager for your Dubai Company. As an alternative to hiring a HR Manager you can opt to outsource your HR requirements.
Outsourcing your HR requirements to qualified specialists will save you time and resources enabling you to focus on core business activities. Outsourcing generally works best for small to medium sized companies who do not require an in-house HR Department.
If you are looking to outsource your companies HR or PRO functions and if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Companies can outsource HR requirements or their entire HR function through our managed HR Services department. Our dedicated team of experts offer professional HR services that are completely customised to company requirements. Services include; HR Admin Support, HR Consultancy, Payroll Management and Recruitment Solutions. Click here to find out more about our HR offering.
If you are looking to outsource your companies HR or PRO functions and if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Annual airfare allowances are considered an employee benefit or bonus and are based on company compensation and benefits policies. Under the UAE Labour Law employers are not legally obligated to provide their employees with a yearly airfare allowance.
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Employers are within their legal rights to ask employees to use their annual leave balances. This legal right was enabled by Ministerial Resolution no 279 of 2020 Article (2) on Employment Stability in Private Sector during the Period of Application of Precautionary Measures to Curb the Spread of Covid19. This legal right is further supported by the UAE Labour law whereby under Article 76, the employer may determine the commencement date of annual leave and, if required, divide the leave into not more than two periods.
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
As per the UAE Labour Law, there is no statutory definition of redundancy or a procedure for the management of redundancy. Although in the past there have been labour cases whereby the labour court has recognised the employers right to restructure its business, employers are repeatedly advised to refer to the provisions on the termination of employment set out in the Labour Law when enquiring as to the process of redundancy.
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Article No.3 of the Ministerial Resolution No. 279, 2020 provides guidelines for where an employer identifies a ‘surplus’ of non-national employees, presenting the concept of ‘redundancy’ to the UAE Labour Law for the first time.
Article No.3 of the resolution further details that:
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Under the current legislation, there are two ways whereby an employer can lawfully terminate an employee’s contract.
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
As part of the UAE Government’s support to employers in the UAE, the Ministry of Human Resources and Emiratisation (MOHRE) released the Ministerial Resolution 279/2020 effective March 26, detailing measures to support UAE private sector employers during the Covid-19 outbreak. Click here for the Resolution pdf.
The Resolution identified the actions listed below which should be followed in the order of:
The Resolution requires the respective employee’s agreement and consent to any employment contract changes and it is therefore suggested that all changes are reasonable and acceptable.
An important point to note in the resolution is the applicability to companies who have been ‘affected’ by precautionary measures that have been put in place to limit the spread of the novel Corona virus.
If you need assistance with employee / staff visa matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
If an employee believes that they have been unfairly dismissed they can file a complaint at the Ministry of Human Resources and Emiratisation. The MOHRE will try to solve the issue amicably but where this is not possible the case will be referred to court.
If unfair dismissal is proven, the employer will be instructed by the courts to pay compensation to the employee. The maximum compensation that the court will order the employer to pay is three months of remuneration which is based on the employees last salary.
The employee can then also claim their end of service gratuity, notice period payment and any other amounts owed to them by the employer such as accrued annual leave payment.
If you need assistance with employee / staff visa or labour matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Private UAE employers including all companies set up in free zones other than DIFC, are legally required to comply with the employment legislation set forth in the UAE Labour Law No.8 of 1980. This employment legislation is the basis that employers should use for the development of company HR policies and procedures. Private employers set up in freezones must also comply with the relevant freezone’s rules and regulations.
We suggest that employers develop an in-house employment handbook to detail their company HR policies aligned to the UAE Labour Law and where applicable, the relevant freezone rules and regulations. Employment handbooks should typically cover policies and procedures related to:
The employment handbook should be communicated to all staff and be accessible in order to serve as a guide for both the employer and employees.
PPG can support with the development of such employment handbooks or standalone HR policies etc etc.
If you are looking to outsource your companies HR or PRO functions and if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Finalising the onboarding of a new staff member will require the processing of the employee’s residence visa application. Where applicable, the company may also process the residence visa application for the dependent(s) of the new employee.
As part of the visa application process the employee will have to attend a Medical Fitness Screening and the company will manage the Emirates ID card and Health Insurance applications. The documents required for the residence visa application of a new staff member include:
If you need assistance with employee / staff visa or labour matters, or if you need assistance with any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman or Qatar, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
The process for attestation and legalisation of a degree qualification will vary depending on the country of issue. For example, your degree certificate will require a legal translation if your certificate is in another language other than English or Arabic.
If we use a UK educational certificate as an example, the process of attestation will follow the below steps:
If you need assistance with your document notarisation, legalisation and attestation/ consularisation within the UAE and overseas, or any other document related government liaison matter in Abu Dhabi, Dubai, the wider UAE, Oman and Qatar, please call us on +971 (0)4 456 1761 in Dubai, +971 (0)2 448 5120 in Abu Dhabi, email us on info@ppg.ae or complete the contact form below.
Below are the steps for UK commercial document attestation:
If you need assistance with UK document notarisation, legalisation and attestation for use in UAE, or any other document related government liaison matter in Abu Dhabi, Dubai, the wider UAE, Oman and Qatar, please call us on +971 (0)4 456 1761 in Dubai, +971 (0)2 448 5120 in Abu Dhabi, email us on info@ppg.ae or complete the contact form below.
The process for commercial document attestation in the UAE for use in Kuwait will vary depending on the commercial document’s country of issue, the type of commercial document and the year of document issue.
To complete the attestation process, the Kuwait Embassy in the UAE require the following documentation:
The process for attestation can be complex and will require attestation by a number of different government departments. Key stages of the attestation process include:
What are the fees and timeframes for Kuwait embassy attestation?
The fee and timeframe for attestation will be dependent on the type of commercial document. The Kuwait embassy charges a fixed fee for each commercial document. The exact rate will be shared, once the document has been reviewed and the scope of service has been outlined. The timeframe for attestation is typically between 15 and 30 days.
How can PRO Partner Group Assist?
Using a professional attestation service from the UAE can reduce the stress of ensuring that all the requirements are met for Kuwait attestation and reduces the risk of costly delays or errors. PRO Partner Group can assist in offering a door-to-door attestation service for legalisation of your commercial documents through our network of trusted partners.
For further information or assistance with your document attestation within the UAE, for use in Kuwait, or any other related government liaison matter in the UAE, click here or call us on +971 (0)4 456 1761 in Dubai or +971 (0) 2 448 5120 in Abu Dhabi.
The process for commercial document attestation in the UAE for use in Saudi will vary depending on the commercial document’s country of issue, the type of commercial document and the year of document issue.
To complete the attestation process, the Saudi Embassy in the UAE require the following documentation:
The process for attestation can be complex and will require attestation by several different government departments. Key stages of the attestation process include:
What are the fees and timeframes for Saudi embassy attestation?
The fee and timeframe for attestation will be dependent on the type of commercial document. The Saudi embassy charges a fixed fee for each commercial document, the exact rate will be shared once the document has been reviewed and the scope of service has been outlined. The timeframe for attestation is typically between 15 and 30 days.
How can PRO Partner Group Assist?
Using a professional attestation service from the UAE can reduce the stress of ensuring that all the requirements are met for Saudi attestation and reduces the risk of costly delays or errors. PRO Partner Group can assist in offering a door-to-door attestation service for legalisation of your commercial documents through our network of trusted partners.
For further information or assistance with your document attestation within the UAE for use in Saudi, or any other related government liaison matter in the UAE, click here or call us on +971 (0)4 456 1761 in Dubai or +971 (0) 2 448 5120 in Abu Dhabi.
The process for commercial document attestation in the UAE for use in Jordan will vary depending on the commercial document’s country of issue, the type of commercial document and the year of document issue.
To complete the attestation process, the Jordanian Embassy in the UAE require the following documentation:
The process for attestation can be complex and will require attestation by several different government departments. Key stages of the attestation process include:
What are the fees and timeframes for Jordanian embassy attestation?
The fee and timeframe for attestation will be dependent on the type of commercial document. The Jordanian Embassy charges a fixed fee for each commercial document, the exact rate will be shared once the document has been reviewed and the scope of service has been outlined. The timeframe for attestation is typically between 15 and 30 days.
How can PRO Partner Group assist?
Using a professional attestation service from the UAE can reduce the stress of ensuring that all the requirements are met for Jordanian attestation and reduces the risk of costly delays or errors. PRO Partner Group can assist in offering a door-to-door attestation service for legalisation of your commercial documents through our network of trusted partners.
For further information or assistance with your document attestation within the UAE for use in Jordan, or any other related government liaison matter in the UAE, click here or call us on +971 (0)4 456 1761 in Dubai or +971 (0) 2 448 5120 in Abu Dhabi.
The process for commercial document attestation in the UAE for use in Egypt will vary depending on the commercial document’s country of issue, the type of commercial document and the year of document issue.
To complete the attestation process, the Egyptian Embassy in the UAE require the following documentation:
The process for attestation can be complex and will require attestation by several different government departments. Key stages of the attestation process include:
What are the fees and timeframes for Jordanian Embassy Attestation?
The fee and timeframe for attestation will be dependent on the type of commercial document. The Egyptian Embassy charges a fixed fee for each commercial document, the exact rate will be shared once the document has been reviewed and the scope of service has been outlined. The timeframe for attestation is typically between 15 and 30 days.
How can PRO Partner Group Assist?
Using a professional attestation service from the UAE can reduce the stress of ensuring that all the requirements are met for Egyptian attestation and reduces the risk of costly delays or errors. PRO Partner Group can assist in offering a door-to-door attestation service for legalisation of your commercial documents through our network of trusted partners.
For further information or assistance with your document attestation within the UAE for use in Egypt, or any other related government liaison matter in the UA,E click here or call us on +971 (0)4 456 1761 in Dubai or +971 (0) 2 448 5120 in Abu Dhabi.
Notary services are available in the UAE with either public or private notaries in Dubai, Abu Dhabi or other Emirates.
Appointments can be made at the notary public offices directly or through the online notary system – the system is separate for either Dubai or Abu Dhabi. The Abu Dhabi online notary system will require the documents to be uploaded and approved before a physical notary appointment is scheduled.
In some cases, you can also request the Notary public to visit you at your home or private office, this is done by requesting a specific appointment.
General requirements for notarising a document in the UAE include the following:
The notary public will review the document, witness the signing of the document in question and will verify the identity of the signatories.
Note that video call notarisation is also possible during the current COVID travel restrictions – please ask us for further information on this.
If you need assistance with document preparation and notarisation in Dubai or Abu Dhabi, or any other related company set up, restructuring, local partner or PRO support matter please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
Attestation is the process of validating the authenticity of a document. This can be a complex procedure with a variety of different stages dependent on the type of document or the original issuing country. As the UAE is not a member of the Hague Apostille Convention, attested documents are required for most processes . For foreign companies wishing to establish a branch office or a new entity in the UAE, foreign company documents will need to be attested. An individual may also require personal documents such as a birth certificate, degree certificate or marriage certificate to be attested for visa purposes.
The normal process to issue or renew a COC certificate , it a part of DED processes as both DED and COC linked together in the process , unfortunately DED will not provide the COC certificate once renewal or issuer the TL, Abu Dhabi Chamber of Commerce and Industry has launched of its “Customer Happiness Digital Platform”, which comes within its efforts to support digital transformation and to develop a new generation of digital services as well as simple and distinguished experience for its members
to get the COC certificate , the GM , attorney or PRO should register at COC portal https://digital.abudhabichambe... using the emirates ID (exclusively ) for registration then contact members_support@adcci.gov.ae with supporting document like POA or the PRO card for linking the company to the created account , Once the liking is complete the user is able to get the COC certificate .
A 'Legal Person' for the purposes of the law and specifically for the requirement in the UAE to undertake UBO disclosures can be an individual ‘Natural Person’ or it can also be a company acting as a ‘Legal Person’. So for example in a case where a company is acting as the 49% shareholder in a mainland UAE LLC then this company is a ‘Legal Person’ and should be submitted as such in the UBO disclosure.
In the case that the 49% shareholder has full management control of the LLC, and where the 51% is acting as a Nominee then the 49% shareholder would be disclosed as the full UBO for the LLC.
Legal definitions below
Natural Person
Legal Person
For further information on the requirements for UAE UBO disclosures please see our detailed article on the matter
www.propartnergroup.com/blog/2021/06/uae-ubo-information-disclosure-requirements-update/
Do you need assistance with your UBO disclosure requirements?
PRO Partner Group can assist fully with gathering your UBO information and we can assist companies to identify and compile the information required to be disclosed with the register and we can translate the information into Arabic and undertake the submission and compliance for you. If you need assistance with UBO disclosure and submissions any other related company set up, restructuring, local partner or PRO support matter in Abu Dhabi, Dubai, the wider UAE, Oman, Qatar or Saudi Arabia, then please do get in touch with us on +971 (0)4 456 1761 for Dubai or +971 (0)2 448 5120 for Abu Dhabi, email us at info@ppg.ae or complete the contact form below and we will be delighted to assist you.
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